Money Back Guarantee T&C's

Money Back Guarantee

We have thousands of happy customers WorldWide and have full confidence in our products results. That’s why we have our 100% Money Back Guarantee.

We guarantee that your teeth will improve by a minimum of 2 shades whiter after using our Teeth Whitening Kit.

In the unlikely event that you find this is not the case with your Diamond Whites experience please see below.

To qualify for our money back guarantee simply follow the instructions below:

1. Take a photo of your teeth before using our Teeth Whitening Kit
2. Take a photo of your teeth after completion of The Kit, along with a photo of the used product
3. Email our customer experience team (enquiries@diamondwhites.co.uk) with the above
4. Your application will be processed within 3 days of submission

Please remember to submit your application within 30 days of receiving the product/s and that the photos have valid date and time stamps.

Applications that do not meet this criteria will not be approved for refund. We reserve our right to reject a refund request in the event that we are not satisfied (acting reasonably) with the supporting evidence you provide to us. 

Please note that our Money Back Guarantee only applies for the first purchase of a Teeth Whitening Kit and excludes all other products/future kit orders. We will refund the product cost and not postage costs.